|FREQUENTLY ASKED QUESTIONS|
|What payment options are available?||Chesapeake Flotillas accepts payment by check, money order, credit cards or debit cards.
Each trip will have a link specific for that trip to pay online with credit or debit cards.
You can also call to have your credit card processed over the phone.
Checks and money orders can be sent by mail to
487 E Main St
Somerville, NJ 08876-3128
Please make checks payable to Chesapeake Flotillas. Cash payments can be accepted but ONLY in person. Please do NOT mail cash or credit card information. Also, do NOT email credit card information. Chesapeake Flotillas will never keep your credit card information after the transaction has been processed.
|Why is a deposit needed so early?||We are benefiting from an early charter discount that is more significant than if we had booked at this time next year. Charter companies do not hold boats without a deposit. We all benefit by booking this early in terms of savings. In addition, the payments have been spread out to make each payment more convenient.|
|Will I be guaranteed a berth?||Deposit payments will be recorded in the order in which they are received. In other words, it is first come first served with respect to a billet on this trip.|
|What if there are too many crew for berths?||A wait list will be created if this were to occur. Should the wait list approximate a full boat then I may attempt to locate a qualified skipper to captain another vessel but that is not guaranteed.|
|If I have to drop out of the trip will I get my money back?||
I use a payment plan that has an initial deposit and then 5 recurring payments approximately 3 months apart. The deposit will be conditionally refundable up to a certain date minus a $50 administrative fee. After that date you will lose a specified portion of what you have already paid plus a $50 administrative fee if there is no wait-list .
You are encouraged to purchase your own trip cancellation insurance. There is generally a 14-day window after paying your deposit to purchase travel insurance in order to qualify for coverage on pre-existing medical conditions. The cost of travel insurance varies primarily depending on the age of the traveler and the destination.
Indentifying these three potential insurers does not constitute an endorsement. They are listed merely as a convenience for my clients. I receive no benefit whatsoever if you choose to purchase coverage from any one of them. You should purchase coverage from an insurer with whom you feel comfortable but do, please for your own protection, purchase some form of travel insurance.
|How do I get to the charter base from where I live?||I will generally post flight suggestions from Newark Liberty Airport. As appropriate, I will also suggest ways to get from the nearest destination airport to the vicinity of the charter base. It may require one or more of buses, trains, or taxis. Commonly the charter company will assist with the final connection to the charter base. Specific details will vary with each trip.|
|Will my cellphone work where we will be?||AT&T and T-Mobile work overseas. However, you will need to call them to turn on that capability or obtain an international SIM card. At one time, Verizon phones did not work in Europe but I understand that may no longer be true. I have no experience with or knowledge of other service providers. Call your provider for specific details for your plan. Always be mindful of your calling and data plan as roaming rates are generally quite exorbitant.|
|What are the sleeping arrangements and how are they decided?||There are usually a number of double cabins on the boat. Sometimes there are one or more pilot cabins with bunk beds. For specific details about the boat to be used for the trip you have joined, see the section on the boat on the trip information page. In any event, everyone should expect to share a cabin with one other person. I will make every effort to bunk singles with their own gender but I cannot absolutely guarantee that will always be the case. It will necessarily depend on who signs up. If it is a significant concern for you, your best option is to bring a bed friend! We never use the salon for sleeping purposes.|
|What will we eat?||The cost of provisioning the boat for the week is included in the price of the trip. For this trip, we generally plan to make use of the local restaurants and cafes for our dinners since the plan is to be in a town or village most nights. This will give you the most complete exposure to life and cuisine in our host country! It is possible that there may be one night that we dine aboard but that will not significantly affect our provisioning budget. My mates will be responsible for procuring groceries and supplies. The galley steward will also manage the galley during the trip. That does NOT mean one or two people should do all the galley work for the whole week. These volunteers will be more like galley supervisors than galley slaves! The week's menu will be roughly determined before we leave the states. If you have unique requirements or special dietary needs, you may need to take full ownership for those needs. We are going to explore, relax, laugh, and cruise, not to make overly elaborate meals. There will be restaurants for that!|
|What if my boss (mother, spouse, etc...) decides I can't go after I have paid?||To put it simply, that is why you should buy trip insurance. Boats are expensive to charter and it is costly to cancel a trip. Therefore, we have established an individual cancellation policy with a progressive cost structure. You may wish to coordinate your trip deposit with your purchase of travel insurance to maximize insurance benefits. Check with Rob before sending in your initial deposit and/or purchasing a travel insurance policy.|
A complete version of Terms and Conditions may be found at this link.
If you have other questions not answered here, please just ask!
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